Frequently asked questions
Why should I get tested?
If you are showing any or all of the common symptoms of COVID-19, travelling or need to go for surgery.
How far in advance do I need to book a test?
Ideally, at least 3 days before you need your result.
When can I contact Atter Pathology Services?
Whenever you need to. We are available 12 hours a day, 7 days a week.
How soon will I get my results?
What is a positive test result?
A positive result indicates the presence of SARS- CoV-2 (COVID-19).
What is a negative test result?
A negative result means that SARS-CoV-2 (COVID-19) was not detected. Negative results do not necessarily exclude infection with SARS-CoV-2 (COVID-19) and should not be the sole basis of a patient management decision. Retesting is advised if clinically indicated.
What does an 'undetermined' test result mean?
This indicates that the presence or absence of the SARS-CoV-2 RNA on the sample received could not be determine with certainty; most likely the result of the sample received containing a low viral load. We recommend retesting as soon as possible.
How do I follow to find out my test results?
What type of mask should I wear?
How do I change a booking, if my flight schedule has changed?
Send us an email on email@example.com
How much do tests cost?
To find out how much tests cost, please refer our prcing page.